KINERJA - Indonesia Local Governance Service Improvement Program

Brief Overview

Kinerja is governance program focused on improving public service delivery Indonesia. Kinerja work with sub-national governments to address gaps among local service delivery areas. Public service delivery are made to be more responsive while building the capacity of civil society and communities to demand higher quality services from their governments. The program works through local institutions to build their capacity and encourage sustainable partnerships with local government while building on a body of existing innovative practices in local governance programs and sector initiatives. Its approach centers on stimulating local demand for better service delivery and on establishing strategies for nation-wide dissemination. Kinerja uses 3 pillars to target improvements in local public service delivery: Incentives, Innovation, and Replication.


Main Achievements/Milestones

Due to the nature of project is consortium having RTI as the leading institution, Kemitraan supports in the overall implementation in terms of providing technical assistance. So far Kemitraan has succeeded in contributing on the following main activities: formulation of Kinerja’s annual workplan, recruited and managed LPSS (Local Public Service Specialist) in 20 districts. Kemitraan together with UGM conducted Stakeholder Analysis (SA) aims to identify the stakeholders (individual, groups, or agencies) which show influential power and interest towards implementation process of “Kinerja” program, and organized and provide technical assistance of workshops on minimum service standards to local government and education.


Project name : Indonesia Local Governance Service Improvement Program-(KINERJA)
Source of funds : RTI International (US)
Project duration : 28 October 2010 - 28 February 2015
Geographical focus : Aceh, West Kalimantan, South Sulawesi and East Java
Implementing partners :

RTI International in consortium with Kemitraan, University of GadjahMada, Social Impact, The Asia Foundation, and Research Institute SMERU

Beneficiaries : Local government, media, CSOs, NGOs, central government, business groups, health and education agencies, Universities
Responsible KemitraanOfficer : Henry Siahaan
Email :
Responsible KemitraanUnit : Democratic& Justice Governance (DJG)